Shipping
We have two warehouses.One is in HongKong,one is in California.Some models are shipped from HongKong,some models are shipped from California.If it is shipped from HongKong,it will takes 5-7 business days to arrive.If it is shipped from California,it will takes 3-5 business days to arrive.Learn more about our shipping policy.
We have two shipping warehouses. One is in California and the other is in Hong Kong.
Yes.You can contact us by email.We will check the shipping cost and deliver the goods for you by international express and postage.(DHL, UPS, FEDEX)
US,UK,Germany and France is Free shipping.If you would like to ship to a country other than the US,UK,Germany and France,please contact us to inquire about shipping costs for you.
Refund
We support 30 days return.All of our products are supported by the refund policy except the accessories and the used products. Before you apply for a return or refund, please read our return policy to confirm that your order is supported to be returned.
Please contact us by email to let us know your request first.More details in return policy.It is important that you contact us for a return address before returning your item.The unauthorized return address is not acceptable.
We will arrange the refund for you after the goods are received and checked correctly at our warehouse.Refunds will be made to your original account within 1-2 business days.
Others
Our warranty period is 1 year.If the machine has any malfunction problems, our technicians will provide technical support and if necessary we will take back the machine for repair or replacement.If you want to add an additional 1 year warranty,the cost of the warranty is $150/year.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.